Privacy Policy

Privacy Policy and Health Information Collection Statement

Cooee Speech Pathology is an independent practice under the ownership of Marion Giddy.

You may contact Cooee Speech Pathology by addressing mail to, ‘111 Copperfield St, Geebung 4034’, by emailing ([email protected]) or by calling our Privacy Officer on (07) 3265-4495. You have the right to gain access to the information held by Cooee Speech Pathology about you/your child.

Our Privacy Policy (available upon request) contains information on how you may request access to, and correction of, your/your child’s personal information and how you may complain about a breach of your/your child’s privacy and how we will deal with such a complaint.

Cooee Speech Pathology needs to collect information about you/your child for the primary purpose of providing quality treatment. In order to fully assess, diagnose and treat you/your child, we need to collect some personal information from you. This information will also be used for the administrative purposes of running the practice such as billing you or through an insurer or compensation agency. Information will be used within the practice for handover when another speech pathologist will be providing you/your child with ongoing assistance.

Cooee Speech Pathology may disclose information regarding diagnosis or treatment to your/your child’s doctor or other treatment providers only with your consent. In the case of insurance or compensation claims, it may be necessary to disclose information and/or collect information that affects your/your child’s treatment and return to work. Cooee Speech Pathology will not disclose your/your child’s information to commercial companies; however specific service or product information as deemed suitable for your/your child’s speech pathology management, may be forwarded to you by us, unless you instruct Cooee Speech Pathology not to forward this type of information.

Your written consent will be obtained at the start of your/your child’s treatment in order to carry out the above activities. We do not disclose your/your child’s personal information to overseas recipients unless provided with explicit consent to do so.

Information at Cooee Speech Pathology is stored securely and only practice employees have access to it. Cooee Speech Pathology takes all reasonable steps to ensure that information collected about you/your child is accurate, complete and up-to-date. You may have access to your/your child’s information on request and if you believe that any of the information is inaccurate we may be able to amend it accordingly. If you do not provide relevant personal or health information about your child, in part or in full, to Cooee Speech Pathology it may result in incomplete assessment. This may impact on the diagnoses and the following therapy that is provided. Any concerns that you have about this policy or about your/your child’s management can be directed to Marion Giddy at 111 Copperfield St, Geebung 4034 or by calling (07) 3265 4495.